Diagnosis before assumptions
Give your agency reliable implementation support behind its own client relationship.
White-label development partnership
Add delivery capacity behind your agency's brand.
Add implementation support behind your agency's client relationship. A defined delivery scope, communication process and handover standards keep the work aligned with your service.
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneDescribe the issueA useful review point before the next stage
Fix the cause, not just the symptom
A documented change trail
We identify how the issue happens, what changed and what can be tested. Where practical, work is rehearsed away from production before release.
Explicit support boundaries
Clear support responsibilities help your team decide what to address next.
In our clients’ words.
“If you need someone reliable and trustworthy, ICM Tech. are the people you want to hire for your needs.”
“He was very intuitive and smart in putting all our content together in combination with a great design.”
“All my questions and concerns were answered without any hesitation.”
WHAT YOU RECEIVE
Your White-label development partnership project, clearly defined.
Teams needing focused diagnosis, dependable maintenance or an additional delivery partner.
Delivery scope
The brief defines the exact delivery scope required for white-label development partnership. We show the named output at its review milestone and record any data, access or third-party dependencies before handover.
Agency communication process
The brief defines the exact agency communication process required for white-label development partnership. We show the named output at its review milestone and record any data, access or third-party dependencies before handover.
Handover standards
Receive the agreed editable files or configuration notes, an explanation of routine operation and a list of external dependencies. Access is transferred to the authorized owner; third-party licenses remain subject to their own terms.
Scope and requirements
Client ownership, confidentiality and approval responsibilities are agreed in writing.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Describe the issue
Share the affected system, symptoms, recent changes and business impact.
Agree a safe approach
Confirm access, backup, diagnostic scope and any maintenance window.
Investigate or deliver
Review findings and approve work beyond the original scope before it begins.
Verify and document
Record the result, any remaining limitations and prevention or maintenance steps.
What is included?
Includes Delivery scope, Agency communication process and Handover standards. Client ownership, confidentiality and approval responsibilities are agreed in writing.
Does a diagnostic package include every repair?
No. A bounded diagnosis identifies the issue and a recommended fix. Work outside its stated scope is quoted before proceeding.
Can you take over from another developer?
We first review the code, documentation, licenses and access you control, then propose a safe handover.
Is the monthly service automatically renewed?
The current store sells a defined service period, not an automatic recurring subscription. Renewal is arranged explicitly.
Related services
YOUR NEXT LEAP STARTS HERE
Ready to put White-label development partnership to work?
Share the change you want to make. We will help turn it into a clear, practical project.