Diagnosis before assumptions
Get a focused technical assessment of an outage or broken customer journey.
Emergency website diagnosis
Find out what broke and what to do next.
Get a focused diagnostic session for an outage, error or broken customer journey. Findings and a repair recommendation give you a clear next step; scheduling is confirmed at intake.
See the deliverables, total price and estimated delivery below.
Start today with
CAD 44
CAD 44
Total costCAD 22020% upfront: CAD 44 · After approval: CAD 176
DeliveryAgreed with your quoteScheduling confirmed at intake; after brief, access and approvals
Your first milestoneDescribe the issueA useful review point before the next stage
Fix the cause, not just the symptom
A documented change trail
We identify how the issue happens, what changed and what can be tested. Where practical, work is rehearsed away from production before release.
Explicit support boundaries
Clear support responsibilities help your team decide what to address next.
In our clients’ words.
“I am extremely grateful for a job well done, and look forward to continued business partnerships with ICM Technologies.”
“He advised me on things I didn’t even know about!”
“All my questions and concerns were answered without any hesitation.”
WHAT YOU RECEIVE
Your Emergency website diagnosis project, clearly defined.
Teams needing focused diagnosis, dependable maintenance or an additional delivery partner.
One diagnostic session
A bounded investigation of the stated issue and the evidence needed to understand it. This is not an unlimited repair commitment.
Root-cause findings
Receive a prioritized written account of what was found or delivered, why it matters and what to do next. Where appropriate, include supporting examples and a distinction between included work and a future phase.
Repair recommendation
Receive a prioritized written account of what was found or delivered, why it matters and what to do next. Where appropriate, include supporting examples and a distinction between included work and a future phase.
Scope and requirements
Diagnosis does not include an unlimited repair or a guaranteed response time.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Describe the issue
Share the affected system, symptoms, recent changes and business impact.
Agree a safe approach
Confirm access, backup, diagnostic scope and any maintenance window.
Investigate or deliver
Review findings and approve work beyond the original scope before it begins.
Verify and document
Record the result, any remaining limitations and prevention or maintenance steps.
What is included?
Includes One diagnostic session, Root-cause findings and Repair recommendation. Diagnosis does not include an unlimited repair or a guaranteed response time.
Does a diagnostic package include every repair?
No. A bounded diagnosis identifies the issue and a recommended fix. Work outside its stated scope is quoted before proceeding.
Can you take over from another developer?
We first review the code, documentation, licenses and access you control, then propose a safe handover.
Is the monthly service automatically renewed?
The current store sells a defined service period, not an automatic recurring subscription. Renewal is arranged explicitly.
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YOUR NEXT LEAP STARTS HERE
Ready to put Emergency website diagnosis to work?
Your package includes a defined scope and delivery schedule. Share your brief to get started.