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Klaviyo and ecommerce retention

Build more useful conversations after the first visit.

Connect store events to useful email journeys without over-messaging customers.

Klaviyo and ecommerce retention - illustrative solution concept, not a client project
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneFind the frictionA useful review point before the next stage

Measure the outcome, not just the click

Offer and audience alignment

Connect store events to useful email journeys without over-messaging customers.

Technical implementation details

A button click is not a sale. We align the page, form and measurement plan around qualified enquiries or transactions so subsequent decisions have a useful basis.

A usable measurement plan

The measurement plan connects the agreed work to meaningful customer actions.

In our clients’ words.

“The work he delivers is of top quality all round.”

“If you need someone reliable and trustworthy, ICM Tech. are the people you want to hire for your needs.”

“They have expertise to handle any kind of project.”

  • La Quinta
  • Candlewood Suites
  • Holiday Inn
  • Mitsubishi
  • Siddiqsons Industries
  • Aruba Networks
  • Atlassian
  • Catawiki
  • Cloudinary
  • Fitbit
  • Schoology
  • TaxSlayer
  • Toyota
  • BigCommerce
  • Instructure
  • (ISC)²
  • NETGEAR
  • Okta
  • Wise

WHAT YOU RECEIVE

Your Klaviyo and ecommerce retention project, clearly defined.

Businesses improving an existing website, acquisition journey or marketing workflow.

01

Account and event review

Inspect the agreed assets and reproduce the relevant conditions where access permits. Separate confirmed findings from hypotheses and prioritize the next actions by impact, risk and dependency.

02

Core retention flows

The brief defines the exact core retention flows required for klaviyo and ecommerce retention. We show the named output at its review milestone and record any data, access or third-party dependencies before handover.

03

Performance reporting

Receive a prioritized written account of what was found or delivered, why it matters and what to do next. Where appropriate, include supporting examples and a distinction between included work and a future phase.

Scope and requirements

Platform fees and ongoing creative production are separate.

Any additional work is scoped and priced for your approval.

THE DELIVERY PATH

From your brief to the finished work.

Follow the preparation, review and delivery stages for this service.

01

Find the friction

Review the audience, offer, traffic source and existing customer journey.

02

Choose the intervention

Agree the content, technical change or experiment and its success measure.

03

Implement and check

Verify the experience, events and relevant platform connections.

04

Review what changed

Report the implementation and the evidence available for the next decision.

A FEW THINGS WORTH KNOWING

Questions before
you start?

Ask the team ↗
What is included?

Includes Account and event review, Core retention flows and Performance reporting. Platform fees and ongoing creative production are separate.

Can you guarantee rankings or revenue?

No. We define the work and measure outcomes, but search engines, audiences and competition are outside our control.

Is advertising spend included?

Media budgets and third-party subscriptions are separate from the implementation fee.

What if the website has very little traffic?

We prioritize clear usability and measurement first. Reliable statistical A/B-test conclusions require adequate traffic and a suitable test design.

YOUR NEXT LEAP STARTS HERE

Ready to put Klaviyo and ecommerce retention to work?

Share the change you want to make. We will help turn it into a clear, practical project.

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