Your sources, with permissions
Improve discovery with relevant retrieval and recommendations that respect the business context.
AI search and recommendation systems
Help people find more relevant answers and products.
Improve discovery with relevant retrieval and recommendations that respect the business context.
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneDefine the taskA useful review point before the next stage
Helpful, bounded and inspectable
Evaluation before rollout
The assistant needs more than a prompt. Data access, tool permissions, evaluation examples and escalation rules determine whether it belongs in a real business workflow.
Human approval where it matters
Human review and escalation keep the agreed task connected to the people responsible for it.
In our clients’ words.
“Great job on the project!”
“The work process was very collaborative and the communication went well.”
“ICM Technologies did a fantastic job on my project.”
WHAT YOU RECEIVE
Your AI search and recommendation systems project, clearly defined.
Teams with a repeatable knowledge or operational task and an owner who can review examples and decisions.
Search or ranking design
Prepare the approved sources and test representative questions or searches. Review relevance, permissions and source references, including what happens when the material does not support a confident answer.
Data integration
Agree the supported endpoints, authentication method, fields and trigger behavior. Test a normal run and representative failures, and document credentials ownership, usage limits and recovery without exposing secrets in logs.
Relevance evaluation
Run agreed representative cases and record the outcome and remaining limitations. Results identify the tested environment and coverage; they do not imply that every device, attack or future business condition was tested.
Scope and requirements
Results depend on data quality and agreed ranking objectives.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Define the task
List inputs, useful outputs, connected tools and actions that need human approval.
Build a testable slice
Review a working interaction with approved sample information.
Evaluate the edge cases
Test unsupported questions, failures and permissions as well as normal requests.
Release with oversight
Document usage costs, ownership, monitoring and escalation responsibilities.
What is included?
Includes Search or ranking design, Data integration and Relevance evaluation. Results depend on data quality and agreed ranking objectives.
Will the assistant always be correct?
No. We use task-specific evaluations, appropriate citations and human handoffs rather than claiming perfect accuracy.
Can it use confidential business information?
Only through an agreed data-handling and access design. We confirm providers, retention settings and permissions before connecting sensitive sources.
Are model and infrastructure charges included?
Implementation and ongoing usage are different costs. Your proposal identifies model, hosting and third-party subscriptions separately.
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YOUR NEXT LEAP STARTS HERE
Ready to put AI search and recommendation systems to work?
Share the change you want to make. We will help turn it into a clear, practical project.